Who We’re Looking For
We’re seeking a hands-on, commercially driven eCommerce Manager to take ownership of our online business and drive growth. This high-impact role covers strategy, execution, and operations, playing a crucial part in scaling our D2C channel.
Key ResponsibilitieseCommerce Growth & Website Management
* Develop and execute a robust eCommerce strategy to drive online sales and meet targets.
* Manage and optimise our Shopify Plus stores across ROI, UK, and the USA.
* Continuously improve UX/UI, conversion rates, and site performance.
* Serve as the primary contact for website technical issues, liaising with web development partners.
* Own and optimise the full eCommerce sales funnel, enhancing customer acquisition, retention, and lifetime value (LTV).
Customer Acquisition & Retention
* Lead our Klaviyo email marketing strategy, optimising for engagement and conversion.
* Collaborate with the marketing team to execute high-impact campaigns.
* Identify opportunities to increase AOV (Average Order Value), reduce cart abandonment, and refine the purchase journey.
* Work with our digital agency to enhance paid media performance.
Performance & Data-Driven Optimisation
* Use Google Analytics 4 (GA4) to track and report key eCommerce metrics.
* Identify and implement cross-sell and upsell strategies to boost revenue.
* Leverage data insights to refine the customer journey and drive growth.
* Continuously test, learn, and iterate to optimise performance.
Operations & Fulfilment
* Work closely with the Operations Team and 3PL partners to ensure seamless order fulfilment.
* Manage stock forecasting and conduct system checks to prevent disruptions.
* Identify process improvements to enhance efficiency and the D2C customer experience.
Strategic Growth & Business Impact
* Report regularly on website performance and customer behavior to inform Proceive’s broader growth strategy.
* Stay ahead of industry trends and competitor activity to maintain a competitive edge.
What You’ll Bring
? Proven experience in an eCommerce role within a high-growth D2C brand.
? Expertise in Shopify Plus (essential).
? Strong knowledge of Google Analytics 4 (GA4) and Klaviyo.
? Commercial mindset with a deep understanding of eCommerce sales funnels and revenue growth.
? Highly analytical, with experience using data to inform decisions and optimise performance.
? Strong project management skills, able to juggle multiple priorities in a fast-paced environment.
? A self-starter who enjoys taking ownership and problem-solving.
? Excellent communication skills and the ability to collaborate across teams.
Why Join?
?? Make a real impact in a high-growth, challenger brand.
? Work in an entrepreneurial, fast-paced environment where no two days are the same.
?? Be part of a brand that genuinely makes a difference in people’s lives.
?? Enjoy a collaborative and supportive team culture where innovation and ownership are encouraged.
Skills:
Google Analytics Eccomerce shopify D2C
#J-18808-Ljbffr