Description
IT’S MORE THAN A JOB. IT’S A CALLING.
At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages across a broad range of conditions with nearly 30 outpatient clinics in communities across Arizona, Colorado, Florida, Tennessee and Texas.
If you'd like to work for one of the nation's fastest-growing behavioral health providers, collaborating with other committed team members and making a positive impact on your community, we look forward to hearing from you.
Transforming lives is our life’s work.
Position Summary: The Senior Community Outreach Liaison builds and maintains meaningful and strategic relationships with key provider group stakeholders, community agencies and organizations, government entities, and where relevant, military and Veterans-related organizations. This individual is critical in facilitating the overall performance, including ramping and maintenance of provider and clinic community impact, in their region.
Essential Responsibilities:
* Work with regional and corporate leadership to plan and execute regional strategy to drive awareness of Family Care Center in the community, facilitate the ramping and maintenance of provider and clinic community impact, and understand the unique needs of each clinic as it relates to referrals and messaging.
* Identify, cultivate, and maintain key strategic relationships to ensure the fulfillment of Family Care Center’s community impact commitment.
* Serve as the main point of contact for referral partner needs, ensuring high priority referrals are scheduled and problems are solved when issues arise.
* Educate the region and key stakeholders on TMS services, their efficacy, and FCC’s delivery model.
* Identify stakeholders in community agencies and organizations, local government, education, and military and Veterans-related organizations, cultivating partnerships that highlight Family Care Center’s capacity to improve care and increase help-seeking behavior.
* Track efforts and referrals to leverage data to inform decision making over time, setting community outreach goals and managing community outreach programs and events.
* Positively and professionally represent Family Care Center to the public to raise community awareness of services offered by the company.
* Identify barriers to behavioral health care in the community and work with stakeholders to address challenges and improve access to care.
Other Duties:
* Perform other related duties as assigned.
Travel:
* Local travel required.
Minimum Qualifications:
* Bachelor’s degree required.
* Three years’ experience in healthcare marketing, physician relations or sales required.
* Experience with existing provider relations in the behavioral health preferred.
* One year experience with FCC with a proven track record of success with KPIs.
* Experience with CRM software.
Family Care Center is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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