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Content Moderation, Bilingual Czech AND German Speaking, Dublin
Client: Cpl
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 8ccd9fba2745
Job Views: 111
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:
As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content) - call businesses to make sure the contact details are okay and accurate.
You will use your problem-solving skills to continuously deliver value to the clients while making a larger impact on society.
Responsibilities
* Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify the information and additional online research.
* Make outbound phone contact with clients in a courteous, professional, and efficient manner.
* Process and raise required requests/transactions and make sound decisions related to customer requirements.
What we are looking for:
* Fluency in both Czech/Slovak AND German (Both languages should be spoken fluently)
* Strong attention to detail to ensure quality of work
* Enthusiastic, positive attitude with a strong willingness to learn
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