This trendy hospitality group with multiple sites across Dublin is currently recruiting a Sales & Marketing Executive to play a pivotal role in driving sales growth by identifying leads, building relationships and closing deals. This role works in close conjunction with the Director of Sales & Marketing, the Reservations team and on site operations teams.
Key responsibilities:
* Identify and target potential customers through traditional and digital channels.
* Develop and maintain relationships with new and existing clients to drive sales and close deals.
* Maintain and create long-lasting relationships with DMCs.
* Manage day-to-day operations of the reservations office.
* Ensure all telephone / email traffic is monitored and reservations are appropriately recorded and responded to.
* Manage and execute social media campaigns across all platforms.
* Create content that supports lead generation, brand awareness and customer engagement.
* Analysis of performance metrics, taking appropriate actions to optimize campaigns and increase sales effectiveness.
* Maintain an organised CRM system, tracking leads, monitoring customer inquiries and providing after-sales support
* Provide regular reporting to management on customer journey, feedback, market conditions and competition.
* Organisation and planning of corporate events and group reservations.
* Handle all administration for weddings and events.
* Create event function sheets and liaise with property GMs and Head Chefs.
* Liaise with Accounts department.
* Hold site inspections and client meetings.
* Maintain up to date knowledge of Dublin events scene.
The ideal candidate:
* Previous management experience in Sales / Reservations / Events within the hospitality industry
* Solid understanding of digital marketing strategies and social media platforms
* Experience with online reservations systems (ie Collins)
* Excellent communication and customer service skills
* Ability to work as part of a team, as well as lead and motivate staff
* Excellent delegation and prioritisation skills
* Fluent written and verbal English with previous reporting experience
* Keen attention to detail
* Ability to multi-task and work in a fast-paced environment
If you thrive in the dynamic world of hospitality sales and events and can skillfully juggle multiple priorities, we’d love to hear from you!
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