This trendy hospitality group with multiple sites across Dublin is currently recruiting a Sales & Marketing Executive to play a pivotal role in driving sales growth by identifying leads, building relationships and closing deals.
This role works in close conjunction with the Director of Sales & Marketing, the Reservations team and on site operations teams.
Key responsibilities:
Identify and target potential customers through traditional and digital channels.Develop and maintain relationships with new and existing clients to drive sales and close deals.Maintain and create long-lasting relationships with DMCs.Manage day-to-day operations of the reservations office.Ensure all telephone / email traffic is monitored and reservations are appropriately recorded and responded to.Manage and execute social media campaigns across all platforms.Create content that supports lead generation, brand awareness and customer engagement.Analysis of performance metrics, taking appropriate actions to optimize campaigns and increase sales effectiveness.Maintain an organised CRM system, tracking leads, monitoring customer inquiries and providing after-sales supportProvide regular reporting to management on customer journey, feedback, market conditions and competition.Organisation and planning of corporate events and group reservations.Handle all administration for weddings and events.Create event function sheets and liaise with property GMs and Head Chefs.Liaise with Accounts department.Hold site inspections and client meetings.Maintain up to date knowledge of Dublin events scene.The ideal candidate:
Previous management experience in Sales / Reservations / Events within the hospitality industrySolid understanding of digital marketing strategies and social media platformsExperience with online reservations systems (ie Collins)Excellent communication and customer service skillsAbility to work as part of a team, as well as lead and motivate staffExcellent delegation and prioritisation skillsFluent written and verbal English with previous reporting experienceKeen attention to detailAbility to multi-task and work in a fast-paced environmentIf you thrive in the dynamic world of hospitality sales and events and can skillfully juggle multiple priorities, we'd love to hear from you!
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