What Is The Opportunity?We are looking for an ambitious professional to join our dynamic team who will collaborate with our customers and colleagues daily.
In this role it will be essential to provide unbeatable customer service with our personal and business customers as well as generating new business opportunities.
You will have the chance to further grow and develop your experience enabling you to build your career with Bank of Ireland.
In This Role, You Will:Provide an outstanding customer experience to our customersFollow all internal and external regulatory requirementsFulfil a distinct range of mortgage requestsBe focused on continuously learning and developingIdentify new business opportunities!Grow and maintain internal and external relationships and networksPerform duties in a compliant manner in accordance with policies and proceduresWhat Will Make You Stand Out?You will have a strong customer focus and a proven commitment to the customer excellence standards at all times.
Proven track record in Regulatory and Operational requirements.
Self-motivated with demonstrated drive and enthusiasm and a proven track record in identification of Sales Leads and Referrals.
Essential QualificationsQFA or APA Loans, Regulations, Savings & Investments
More About The TeamIn Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive.
We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives.
Our work is important and so too are the people doing it.
Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us.
This steadfast focus on the customer is underpinned by our commitment to delivering a differentiated customer experience through the development of a series of service and channel enhancements.
With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance.
Why work with us?The Bank of Ireland company culture prioritises work-life balance with a commitment to hybrid working, along with 23 days annual leave and excellent pension contributions.
Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports.
Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches.
We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
Key CompetenciesOne Group, one team - SelfCustomer Focused - SelfAccountable - SelfAgile - SelfManage Risk - SelfWe're on a continuous journey to build an inclusive and diverse workplace.
We welcome applications from people of all backgrounds, lived experience, abilities and perspectives.
We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions.
If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
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