OCS, One Complete Solution is a leading facilities management company providing a wide range of supports to businesses including Security, Cleaning, Catering, TFM and Aviation services.
If you are a talented individual looking to join a rapidly expanding and diverse company we would love to hear from you!
We offer a wide range of support and benefits to our employees including:
* Competitive Salary
* 21 Days Annual Leave increasing with service to 26 Days. Additional Annual Leave Day on your Birthday after 1 year service
* Contributory Pension after qualifying period
* Free Online Doctor Consultations via Web-doctor
* Company Sick Pay Scheme
* Staff Benefits/Discount Programme
* Employee Assistance Programme
* Training and Development Opportunities
OCS are recruiting for a PPM Coordinator to work in our Dublin Office. The successful candidate will be responsible for coordination and management of planned preventative maintenance and supply chain, working alongside the planners and the Service Delivery teams. This includes organisation and prioritisation of work schedules for each person delivering service in the field.
Duties and Responsibilities:
* Responsible for the co-ordination of all planned services within remit, detailed planning of work with regional procurement leads, commercial and other service delivery teams.
* To accurately record and maintain all information necessary to give accurate planning schedules, resolving client, operational and commercial queries relating to planned maintenance.
* To monitor, action and escalate incidents as appropriate to achieve agreed service levels and to keep customers informed of status and progress of resolution.
* Requesting and updating quotations for corrective works, issuing purchase orders for materials and subcontract orders.
* Administration of remedial work order submissions onto the client system and work flowing through to relevant departments.
* Be aware of commercial requirements on contract and limit of scope.
* Updating and responding to audits.
* To develop and maintain a good understanding of the core CAFM application, the facilities management services provided to customers, and all relevant process and procedures.
* Administration of immediate business critical remedial works and ownership through to completion.
* To take action to keep up to date with changes to the contract and apply to the system.
* To handle and actively resolve any customer issues according to the Customer Complaint process.
* Attend training and other meetings as required and to make specific training needs known to line management.
* Any other requirements of Line Manager.
What we are looking for:
* Experience of working in a busy office environment
* Excellent administration skills
* Highly organised with attention to detail
* Strong Microsoft Excel skills
* Able to work on own initiative and manage own workload
* Relevant experience in a similar role
* Competent in using Microsoft Office suite
* Excellent communication and interpersonal skills
* Team player
Job Type: Full-time
Schedule:
* Monday to Friday
Work Location: In person
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