GET TO KNOW US
Zadig and Voltaire is a luxury brand founded in 1997. The signature of the brand comes from its finest materials such as cashmere, silk, and leather. By revisiting the basics in a casual and certainly rock and roll way, Zadig & Voltaire wants to be the embodiment of the new luxury: a chic and relaxed luxury. We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season, and confident in styling clients.
KNOW THE ROLE
Zadig et Voltaire in our Brown Thomas Grafton street store is currently looking for a Sales Assistant to join their team on a Full Time 37.5 hours permanent contract.
Your main tasks will be:
* Be a brand ambassador and embrace the Selling Ceremony.
* Drive sales, warmly welcome customers, and use appropriate sales techniques from start to closing the sale.
* Target ZV objectives and meet store KPIs.
* Build customer loyalty and understand customer relationship management.
* Communicate efficiently and effectively.
* Be knowledgeable of the collection and the brand's iconic pieces.
* Follow company policy and procedure.
* Maintain replenishment, follow up stock transfers, and process deliveries.
* Maintain a luxurious store environment and standards, ensuring the shop floor and stock room are kept clean and tidy.
* Follow health and safety guidelines.
* Have 1 year of luxury fashion experience.
KNOW WHAT WE ARE LOOKING FOR
* We are looking for someone who is attentive, full of energy, approachable, punctual, and confident in engaging and styling clients.
* The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product and always focusing on delivering the highest customer experience.
* You will support the store management in building a store environment that nurtures creativity and employee development.
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places to excite, where people socialize, discover, learn, and are inspired, and where local communities are enriched.
We are Curators: Our unique range of products and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused, and our aim is to cultivate retail environments that are conscious, considerate, and commercial.
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