Job Specification: Food and Beverage Supervisor at Castle Golf Club
Position: Food and Beverage Supervisor
Location: Castle Golf Club, South Dublin
Type: Full Time
Reports to: Food and Beverage Manager
About Castle Golf Club
Castle Golf Club is a prestigious private members club located in the heart of south Dublin offering an exclusive and sophisticated environment for our esteemed members. We pride ourselves on providing exceptional service and a high-quality experience.
Job Summary
We are seeking an enthusiastic, personable, and experienced Food and Beverage Supervisor with a strong background in bar operations to join our dynamic team. In this role, you will oversee daily operations, including scheduling, inventory management, quality control, and any other responsibilities assigned to you by the F&B Manager.
Key Responsibilities
* Customer Service: Foster a warm and inviting atmosphere for members and guests, promptly addressing and resolving any concerns. Train staff to enhance customer service skills and ensure consistent service.
* Drink Preparation: Prepare and serve a variety of beverages, including cocktails, wines, beers, and non-alcoholic drinks, in line with club standards. Conduct training sessions on drink preparation techniques and recipe adherence.
* Bar Management: Ensure the bar area is clean, organized, and well-stocked at all times. Conduct regular inventory assessments. Train staff on inventory management practices and bar maintenance procedures.
* Financial Transactions: Accurately handle cash and card transactions, following club procedures for opening and closing the bar. Provide ongoing training on financial handling procedures and point of sale systems.
* Compliance: Adhere to all health and safety regulations, as well as licensing laws. Educate staff on compliance requirements and best practices for safe beverage service.
* Team Collaboration: Work closely with other bar staff, kitchen staff, and management to ensure smooth operations and a high level of service. Help the F&B Manager facilitate team training sessions to promote effective communication and teamwork.
* Event Support: Assist with club events and private functions, ensuring excellent service is maintained throughout.
Qualifications and Skills
* Experience: Previous experience in a bar management role, preferably in a high-end or busy environment. Catering experience is a plus.
* Staff Management Skills: Experience in recruiting, training, and evaluating staff performance to ensure a high standard of service and team morale.
* Knowledge: Extensive knowledge of beverages, including cocktails, spirits, wines, and beers. Knowledge of food and beverage trends.
* Strong Inventory Management: Skills in inventory tracking and control, ensuring optimal stock levels and minimizing waste.
* Service Orientation: Strong interpersonal and communication skills, with a genuine passion for delivering exceptional service.
* Appearance: Presentable and professional appearance, adhering to club dress code standards.
* Problem Solving: Strong critical thinking skills to address challenges efficiently and effectively.
* Flexibility: Ability to work flexible hours, including evenings, weekends, and public holidays.
* Team Player: Ability to work well under pressure in a fast-paced environment and collaborate effectively with team members.
* Certification: Relevant certifications in responsible alcohol service and food handling preferred.
Benefits
* Competitive hourly rate and tips.
* Opportunity to work in a prestigious and exclusive environment.
* Free onsite parking.
* Meals included on shift.
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