Senior Client Service Advisor Opportunity
Are you an ambitious and self-motivated individual looking to take the next step up in your career? We have a fantastic role opportunity that might be for you. This role offers flexibility to work both virtually and from our new Dublin head office.
About Aon
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
The Role
We are currently looking to recruit an experienced and enthusiastic Senior Client Service Advisor to join our busy National and Specialty (N&S) Division. Reporting to the Client Service Executive, the Senior Client Service Advisor will be responsible for servicing a range of National clients and be part of a passionate dynamic team.
Main Responsibilities:
* Managing a portfolio of varied businesses within a busy and pro-active broking environment
* Managing clients' renewals from start to finish, assisting with mid-term alterations, promptly dealing with general day-to-day client and carrier queries and administrative duties pertaining to same
* Providing support to our designated claims team in the handling of insurance claims
* Providing assistance as required and collaborate with colleagues across a range of general lines products
* Reviewing policy wording schedule and endorsements
* Assisting the N&S team and other Aon colleagues to continually deliver an excellent service
* Participation in campaigns and sales initiatives to target new clients
* Expanding and sharing knowledge and capabilities
* Maintaining the utmost standards of compliance and adherence to broking best-practice
* Complying with all management audit and compliance requirements
How this Opportunity is Different
The Senior Client Service Advisor will have the chance to work for one of the biggest global insurance broker services, facing and dealing with high level skills of clients in a wide range of different industries, such as hospitality & leisure, retail, construction, manufacturing, property owners/developers and real estate.
Requirements
* Few years of relevant commercial broking experience
* To be CIP qualified (minimum)
* Progress to MDI or ACII (desirable)
* Meet the Central Bank Fitness & Probity standards
* Provide evidence of compliance with maintaining CPD hours (min 2 year)
* Have a desire to improve knowledge across a range of General insurance products
* Ability to communicate effectively with clients, insurers and colleagues
* Excellent organizational and administrative skills with ability to work under pressure and meet strict deadlines
* Team player with the ability to work on own initiative
* Ability to prioritize workload and deliver on objectives
* Have a strong customer focus and a keen eye for detail
* Proficient in Microsoft platforms i.e. Word, Excel and PowerPoint
Support for Our Colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself.