Overview
Ibex is looking for a Network Engineer with intermediate problem resolution knowledge of hardware/software platform problems in complex, layered network infrastructure.
Responsibilities
* Experienced in WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers.
* Troubleshoot and provide Tier-1/2/3 support to diagnose and resolve escalated issues that may cause service degradation or interruption in the connectivity of the Data Center, DR, Regional Hubs, and all branches.
* Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, FortiGate), security products/practices – ACLs, Firewalls, VPN, etc.
* Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting, and escalations.
* Knowledge of wireless access controllers and access points.
* Intermediate knowledge of network systems design principles and standards.
* Excellent written and oral communication skills, including the ability to articulate project-level presentations to business sponsors.
* Strong troubleshooting and critical thinking skills to resolve complex problems.
* Ability to draft and document designs and standards.
* Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers.
* Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs, etc.).
* Familiar with 24x7 operational and rotational NOC-based shifts.
Qualifications
* 2 - 4 years of experience in a relevant field.
* Master's or Bachelor's degree in computer science or engineering.
* CCNA is required and CCNP, or equivalent (certified) is preferred.
* Routing, switching, and VPN troubleshooting expertise. Understanding of WAN and internet multi-homing architecture.
* Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting, and escalations.
* Cisco IOS, Cisco ASA/Palo Alto (Firewall), Fortinet Wireless, SolarWinds, and/or other Network Management utilities.
* Knowledge of wireless access controllers and access points.
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