Job Description
Information & Communications Technology (ICT) Team Leader
This is a permanent contract position for 35 hours per week, based in Newbridge, Co. Kildare with hybrid working available.
The salary scale is GRADE VI (CLERICAL), €55,644 to €67,981 annually.
The ICT Team Leader will be responsible for managing all of the organisation's IT systems, including planning, implementation, and daily operations.
The ideal candidate will be a technically skilled leader who is a team player, with strong problem-solving skills and the ability to supervise an ICT Support Officer.
Responsibilities
* Lead the IT Team's day-to-day activities to ensure that the Organisation's ICT systems are running smoothly and efficiently.
* Administration of:
* Office 365 and Azure
* Kare's Network, including Switches, Firewalls and Access Points
* ICT Security, including Access, Anti-Virus, MFA, Account Access management etc
* Kare's Microsoft Hyper-V Servers
* Ensure effective disaster recovery plans are in place and operational along with adequate routine back-ups
* Develop and implement policies and processes for the Information Management and Information and Communication Technology areas in the organisation
* Help ensure all sites are adequately equipped to maximise the use of available ICT resources
* Management of 3rd party ICT vendors and act as a liaison/escalation point for end user issues
* Be aware of and ensure compliance with policy, legislation, and professional requirements
Requirements
* Bachelor's degree in Information Technology, Computer Science, or a related field.
* Minimum 5 years' experience working in an ICT customer-facing/engineer support role.
* Strong technical knowledge of network administration, system security, and IT Infrastructure
* Advanced knowledge and experience working with the MS Office (Excel, Word, etc)
* Experience with administering Microsoft Azure and Office 365, cloud computing, data storage, and software management
* Experience with Microsoft Forms/Flow/Power Automate and PowerApps is advantageous
* Experience working with the public sector (e.g. procurement etc.) is advantageous
* Strong administrative, organisational and problem-solving skills with the ability to effectively plan, manage multiple tasks and set priorities
* Eligibility to work in Ireland
* Full Irish drivers licence and access to own vehicle
Benefits
* 32 days annual leave
* Paid Maternity/Paternity Leave (subject to service)
* Rewarding work with flexible hours
* Employee Assistance Programme
* ESDA.ie and local Employee Discounts
* Contributory Pension Plan
* Optional Salary Protection Plan
* Personal Development, Professional Growth and Career Progression