About Arlo: At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.Technical Content CreatorThe Position: Technical Content CreatorReports to: Technical Support TrainerLocation: Hybrid - Cork, IrelandContract: 1 year Fixed Term Job Summary:We are are actively looking for a Technical Content Creator/Information Developer to create engaging technical training animations and content for our Technical Support teams. This individual will be responsible for taking complex sequence diagrams, engineering concepts and data flows and presenting them in an easily to understand and engaging format. You will collaborate with other teams, including engineering and product development, to gain insights into all aspects of the Arlo ecosystem. The ideal candidate should have the ability to work well on their own as well as in a team, adapt to changing situations, have a passion for understanding and a desire to educate.Company BackgroundArlo is the award-winning, industry leader that is transforming the way people experience the connected lifestyle. Arlo’s deep expertise in product design, wireless connectivity, cloud infrastructure and cutting-edge AI capabilities focuses on delivering a seamless, smart home experience for Arlo users that is easy to setup and interact with every day. The company’s cloud-based platform provides users with visibility, insight, and a powerful means to help protect and connect in real-time with the people and things that matter most, from any location with a Wi-Fi or a cellular connection. To date, Arlo has launched several categories of award-winning smart connected devices, including wire-free smart Wi-Fi and LTE-enabled security cameras, audio and video doorbells, and floodlight. With a mission to bring users peace of mind, Arlo is as passionate about protecting user privacy as it is about safeguarding homes and families. Arlo is committed to supporting industry standards for data protection designed to keep users’ personal information private and in their control. Arlo doesn’t monetize personal data, provides enhanced controls for user data, supports privacy legislation, keeps user data safely secure, and puts security at the forefront of company culture.Essential duties and responsibilities include: Create video tutorials and explainer videos.Develop and produce written documentation, to complement the videos.Conduct research to ensure all content is accurate and up-to-date.Collaborate with subject matter experts, engineers and project managers to gather technical information.Maintain and edit materials to ensure relevance.Stay updated with the latest trends and developments in the industryEducation and Experience:Bachelor’s degree or proven related experience in graphics design/animationExperience in a technical or engineering environment Experience with cloud connected services and IoT networks a plusRequired Skills:Strong research and analytical skills.Excellent writing and editing skills.Proficiency in video editing software.Ability to simplify complex technical concepts for a general audience.Strong attention to detail.Ability to multitask and adapt to varying tasks.Must be positive, people-oriented and energetic.Strong initiative/self-motivated overachiever with a strong desire to meet or exceed deadlines/goals.Studies have shown that candidates from certain underrepresented communities may be less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job, regardless of their background. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described. We may work with candidates, as appropriate, to ensure they develop additional skills as necessary to fulfil the essential functions of the job.Arlo is proud to be an equal opportunity employer. We value diversity and inclusion and are committed to a diverse, inclusive, and harassment-free workplace. We prohibit discrimination and harassment based on Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age, or any other legally protected status in all hiring and employment. We provide reasonable accommodations to applicants and employees as required by law. Where required by applicable provincial law, the Company will consider for employment qualified applicants with criminal charges or convictions.