Principal Systems Engineer - Platform Engineering
Summary:
* A seasoned systems engineer with at least 10 years of experience in the voice/telephony area.
* Strong leadership and organizational skills, with excellent communication and presentation skills.
* Expertise in Agile delivery and software design, development, test, and operational automation.
* Familiarity with Docker and container-based development and deployment practices.
* Experience with CI/CD pipelines and utilizing uDeploy and/or Ansible.
* Proficiency in managing, configuring, and tuning Linux operating systems.
* Working knowledge of VoIP, SIP, and data applications/networking.
Job Description:
The ideal candidate will have a strong technical background in platform engineering, with experience in designing and implementing large-scale platforms. They will also possess excellent leadership and communication skills, with the ability to work effectively with cross-functional teams.
Key Responsibilities:
* Owning the outcome by taking personal accountability for delivering strong results.
* Collaborating with others in a team-oriented, fast-paced environment.
* Creating clean and testable code that can be used as an example to less experienced engineers.
* Questioning the way things are done, always seeking to improve the productivity of the team.
* Making the complex understandable, solving complex problems, not just detecting them.
* Believing automation is key to producing high-quality software at an increasingly faster pace.
* Translating architectural standards into application-level design.
* Creating intuitive solutions to real-world business problems.
Value Delivered:
* Guiding and developing, communicating, and overseeing implementation of high-level and low-level design in compliance with roadmap, architecture, and design standards defined by Business Unit.
* Working closely with business and technology teams to help increase speed of delivery, improve quality of code, improve production stability, and availability.
* Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps) as well as helping to transform the devops, provisioning, testing, and operational capabilities of the platform.
* Simplifying the complex through consistency, refactoring, and repeatability.
* Helping in developing and executing operational stability practices supporting the Associate Experience within the Call Centers and Investment Centers.
* Improving monitoring & telemetry of applications, platforms, and service interdependences allowing Service Desk and Support teams to be proactive vs reactive.