Branch Manager - Ballysimon, Co. Limerick
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware.
Principle Objective
Reporting to the Regional Director, the Branch Manager is responsible for all of the daily functions within the branch. The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales and service goals.
Knowledge & Experience
1. Previous Management experience essential
2. Previous experience managing a busy builders providers would be a distinct advantage
3. A strong understanding of the construction industry
4. Full competence with standard software packages, including MS Word, Excel
5. Third level degree in a commercial discipline is desirable but not essential
Key Responsibilities
6. Ensuring that the sales team provide a friendly open and enthusiastic customer service both in person and on the phone
7. Have an understanding of basic accounting and computers.
8. Working with division managers and sales representatives to establish their monthly growth targets and development objectives
9. Work closely with the Regional Director to assist in driving the development of the Branch. Also ensure that standards are met for service excellence
10. Maintain thorough knowledge of Chadwicks Group and competitor products/services to maximise sales and service opportunities
11. Improve the performance of the Branch across a number of key performance measures
12. Undertake customer service duties as required to ensure the effective and efficient management of the branch
13. Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive
14. Maintaining a clean, well-organised and properly merchandised store at all times
15. Ensuring that all policies, procedures and controls are followed at all times
16. Branch administration
Essential Competencies
17. Strong commercial acumen
18. Strong ability to negotiate obstacles
19. An understanding of basic accounting and computers.
20. Excellent people management skills
21. Effective team working and networking skills
22. Excellent interpersonal and customer-facing skills
23. Strong communication skills, both written and verbal
24. The flexibility and willingness to learn
25. To enjoy working with people Strategic Planning
26. Problem Solving
27. Dynamic, motivated & driven to achieve targets
28. Excellent organisation and attention to detail
29. Tact and diplomacy
Key Relationships
30. Regional Director
31. Operations Manager
32. Support Office team
33. Customers & Suppliers
34. Leadership team
35. Branch Colleagues
Contract Type
36. Permanent
37. Full time 39 hour contract
38. Working week Monday to Friday, may be required to take part in the Saturday roster
39. Location: Ballysimon, Limerick
Our Benefits Include
40. Competitive Basic Salary
41. Bonus Opportunity
42. Private Health Care
43. Sick Pay Scheme
44. Paid Maternity and Parental Leave
45. Pension Scheme
46. Colleague Saving Scheme
47. Profit Share Scheme
48. Colleague Discount
49. Educational Assistance
50. Wellness initiatives
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.
Also known as Store Manager