Allianz plc is a trusted insurance and asset management company with a diverse workforce.
We deliver fantastic customer experiences through innovative thinking, technology, and excellent training.
Our team truly cares for employees and their individual needs.
The Opportunity
We are looking for a Motor Damage Claims Handler to join our Allianz Motor Claims Damage Team.
You will manage a portfolio of claims, ensuring they are fully and fairly investigated and settled efficiently.
Previous experience is not necessary, as you will be joining a team ready to support your development.
We are embarking on a transformation journey in Allianz Claims, offering a highly rewarding career opportunity.
The role works a hybrid working model, with flexibility to meet customer needs.
Key Responsibilities
Analyze first notification of Own Damage and Third Party liability claims
Treat and settle claims proactively
Manage a claims portfolio, handling all claims within service levels and compliantly
Identify potentially fraudulent cases and recovery cases
Work flexibly to meet customer needs
Perform unit administration duties
Requisition and authorize cheques as required
Undertake special projects or assignments
Experience & Qualifications
Essential:
A minimum of 1 year's experience in a Financial Services role
Customer-facing experience, maintaining quality standards while providing superior service
Ability to communicate and influence internal and external customers
Desirable:
Motor Claims Handling experience in a Customer-facing role
Completed an APA, CIP, or relevant insurance qualification
MCC qualified/ grandfathered in Personal & Commercial Lines (see below)
Regulatory Notice:
This role is subject to the Minimum Competency Code (MCC) provided by the Central Bank of Ireland
A recognized insurance qualification may be required
Appointment will be subject to Central Bank requirements
This role is a Control Function (CF 5,6 ) and subject to F&P Standards
Skills: Claims handling Experience in a Customer-facing role Excellent customer service
Benefits: Work From Home Meal Allowance / Canteen Mobile Phone Paid Holidays Parking Healthcare Hybrid Working Laptop / WFH Equipment