About PublicRelay
Founded in 2008, our goal is to help PR and communications professionals understand how their work impacts business goals.
We provide large companies and federal agencies with a refined view of their media coverage by assessing traditional, social, and broadcast media from global sources.
Job Description
We are looking for an enthusiastic and hard-working Media Analyst to join our cross-functional Customer Support team at our Dublin office.
This role manages multiple accounts and daily deliverables that help our clients to identify pertinent trends in their media coverage.
Responsibilities
* Utilize our proprietary technology to prioritize and analyze domestic and international media content for your clients.
* Curate daily customized client newsletters, highlighting significant company and stakeholder mentions, as well as industry trends.
* Manage our internal account resources to provide accurate analysis and insights to your clients.
* Communicate with clients, senior executives, and C-suite contacts to understand their needs and assist on requests.
* Develop and lead account-specific trainings based on account analysis and client preferences.
* Collaborate with Associate Analysts, other Media Analysts, Reporting Specialists, and the Client Success team to achieve customer goals.
Requirements
* Undergraduate degree in communications, journalism, public relations, English, or business with a minimum 3.4 GPA.
* Strong interpersonal communication, time management, and problem-solving skills.
* Ability to manage and analyze large amounts of media coverage.
* Strong customer service skills and ability to interact with senior client executives.
* Intellectual curiosity and commitment to staying up-to-date on current events and global news.
About Us
We are headquartered just outside of Washington, D.C., in Tysons Corner, VA, and also have offices in Cavan, Dublin, and Waterford, Ireland.