Desired skills:
Senior IT Support Engineer, Level 3 support, Windows environments, VMware, Cork
A client of mine is looking for an experienced Senior IT Systems Engineer to join their team in Cork. This role involves providing high-level support and managing complex IT systems, with a focus on Windows and Microsoft environments. You will also lead key infrastructure projects while ensuring seamless system operations.
Responsibilities:
* Provide Level 3 support for Windows-based environments and manage Active Directory, including user accounts and permissions.
* Troubleshoot and resolve escalated hardware, software, and network issues.
* Lead system upgrades, migrations, and other IT infrastructure projects.
* Document solutions and maintain accurate records of technical issues.
* Support virtualisation platforms such as VMware or Hyper-V.
* Mentor junior engineers and collaborate with cross-functional IT teams.
Requirements:
* 5+ years of experience in IT support roles
* Strong expertise in Windows environments, Active Directory, and Microsoft 365.
* Experience with Microsoft Azure, VMware, or Hyper-V is highly desirable.
* Certifications such as Microsoft Certified: Azure Administrator or Microsoft Certified: Systems Engineer are a plus.
* Ability to lead IT projects and work effectively in a hybrid environment.
If you're a Senior IT Support Engineer looking for hybrid flexibility and exciting project work, please contact Jamie McCaul at Reperio Human Capital to start a conversation today.
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