Head of Operations County Monaghan
We are partnering with a key player in the region within Warehousing and Distribution to recruit a Head of Operations for their site in County Monaghan.
About the Role
This is an excellent opportunity to lead and manage the Operations function across two facilities, focusing on Warehousing, Distribution, and Production, with the goal of exceeding customer expectations efficiently and effectively.
As Head of Operations, you will be responsible for ensuring excellent customer service, driving performance, and leading operational teams at both sites.
Main Responsibilities
* Develop and utilize performance reporting systems to drive continuous improvement.
* Own and execute the Operations business plan to achieve operational goals.
* Lead and influence operational teams to meet growth targets, ensuring appropriate resources and investments are in place.
* Provide visible leadership, setting clear expectations and holding teams accountable for performance.
* Ensure operational excellence in performance, service delivery, financial management, and compliance.
* Collaborate with the leadership team to ensure alignment on business goals, priorities, and initiatives.
* Champion Health & Safety and create a strong safety culture within the team.
* Drive continuous improvement initiatives across the operations team.
* Oversee cost management and budget control, maximizing profitability through resource optimization.
* Monitor legal compliance and internal qualification standards.
* Lead regular communication of business performance and provide support to the Site GM.
* Contribute to customer relations by attending joint meetings with the Commercial team, addressing customer concerns, and taking corrective actions.
Requirements
To succeed in this role, you will need:
* Experience managing operational teams in a fast-paced environment (ideally within warehousing, logistics, or food industries).
* An experienced leader who can motivate, inspire, and develop teams in a high-paced environment.
* Strong influencing and communication skills across all levels of the organization.
* A commercially driven approach with a focus on customer service and bottom-line performance.
* Strong change management skills.
* A proven track record in managing budgets and KPIs.
About Us
Vickerstock is a leading recruitment agency dedicated to helping organizations find the best talent. We pride ourselves on delivering exceptional results and building long-lasting relationships with our clients and candidates.