We are seeking a Full Time Receptionist to join the Front Office Team in managing the day-to-day front desk operations of the Spencer Hotel. The role is designed to ensure that daily tasks are carried out in line with hotel and department standards, while providing exceptional service to guests at all times.
The 4-star Spencer Hotel, part of the MHL Hotel Collection, boasts a prime location overlooking the River Liffey in Dublin's financial district. This stylish hotel features 209 guest bedrooms, six meeting rooms, and The Spencer Cocktail Bar & East Restaurant. Its urban luxury decor showcases bespoke designs, open spaces, and an abundance of natural light.
Job Requirements:
* Front office, hospitality, or retail experience
* Previous 4-star hotel background is highly desirable
* Familiarity with the Opera system is an advantage
* Excellent customer service skills
* Professional demeanor
* Professional telephone manner
* Able to work effectively in a busy environment
* Fluent spoken and written English essential
The Spencer Hotel offers easy accessibility within Dublin City Centre and beyond. We are located just a 10-minute walk from O'Connell Street, with convenient access to Connolly Station, numerous Luas stops, Dublin Bus services, and Dublin Bike Stations.
Benefits:
We are an equal opportunities employer offering our team several key benefits, including meals on duty, reward schemes, discounts on F&B and Hotel Nights across the group, discounted Health Club membership, Bike to Work Scheme, and TaxSaver Travel Scheme.
Key Skills:
Opera, Hotel reception, Guest relations