Pharmacy Technician
To support the Managing Pharmacist in a busy and challenging environment within the dispensary.
Main Duties and Responsibilities:
* Dispensing and preparing prescriptions with high accuracy and efficiency.
* Providing exceptional customer service to ensure patient satisfaction.
* Maintaining efficient stock control and ordering procedures while adhering to ethical standards.
* Ensuring accurate prescription management and control processes.
* Completing end-of-month claims and maintaining up-to-date records.
* Familiarizing oneself with reject and reclaim books to optimize inventory management.
* Managing all necessary paperwork, including administrative tasks.
* Promoting over-the-counter (OTC) sales by providing product knowledge and expert advice.
* Reviewing Key Performance Indicators (KPIs) to identify areas for improvement.
* Ensuring the dispensary is well-maintained, organized, and compliant with pharmacy regulations.
Requirements and Qualifications:
* Holding an approved Pharmacy Technician qualification from a recognized institution.
* A minimum of 6 months' experience in a Technician or Dispensary role, preferably in a community pharmacy setting.
* Previous OTC sales experience, with a strong understanding of product knowledge and sales strategies.
* In-depth knowledge of pharmacy products, services, and regulations.