Location: Dublin, Ireland
Contract Duration: 12 months (potential to go permanent)
Remote Work: Candidate should be physically located in the EU
Role Overview
We are seeking a Business Operations (BizOps) Engineer to join our Business Operations (BizOps) team. The role focuses on ensuring platform stability and health while fostering developer ownership and resilience in product development. The BizOps Engineer will support development teams in building fault-tolerant, scalable products by embedding operational best practices into the development lifecycle.
Key Responsibilities
Operational Readiness:
* Ensure overall application health, performance, and capacity.
* Design and implement monitoring and alerting strategies.
* Work with development teams to establish zero-downtime deployment frameworks.
Site Reliability Engineering:
* Ensure application scalability, performance, and resilience.
* Conduct blameless post-mortems and incident response.
* Automate data-driven alerts and improve system reliability through defined SLOs.
DevOps/Automation:
* Develop and enhance CI/CD pipelines and automation tools.
* Reduce manual intervention by increasing automation.
* Lead best practices in DevOps and automation.
ITSM Practices:
* Analyze ITSM activities and provide feedback to development teams.
* Identify operational gaps and improve resiliency.
Skills & Experience
* Bachelor’s degree in Computer Science or a related technical field (or equivalent practical experience).
* 2–4 years of experience in:
o CI/CD pipelines and automation.
o Incident response and root cause analysis.
o Coding or scripting (e.g., Python, Bash).
o ITSM practices and tools.
* Strong analytical and problem-solving skills.
* Ability to work effectively in a cross-functional and geographically distributed team.
Preferred Qualifications
* Experience with algorithms, data structures, and software design.
* Strong communication skills and ownership mindset.
* Experience with monitoring tools and incident resolution.
* Knowledge of Salesforce Workbench, ALM, and automation tools.
This role offers the opportunity to work with a dynamic and innovative team, driving operational excellence and contributing to the success of critical business systems.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Software Development
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