Job Title: Senior Property Claims Handler
About Us:
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.
About the Role:
We are looking for an experienced Property Claims Handler to join our Claims Team based in our Centre of Excellence in Wexford on a full or part time basis.
The successful candidate will be responsible for the administration, negotiation and settlement of property damage claims and other claims-related activities on behalf of Zurich Insurance plc. Reporting to the Property Team Lead, the claims handler will work closely with claimants providing excellent customer service and accurate claims advice.
Your Key Responsibilities Will Include:
* Managing a portfolio of property damage claims.
* Establishing timely, accurate and consistent reserves and performing ongoing reviews throughout the claims cycle.
* Proactively managing cases to achieving a settlement, within the designated personal authority level, in line with established standards, procedures and guidance provided.
* Demonstrating an advanced standard of technical claims competence for handling property damage claims in line with policy cover in place.
* Driving cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity and expense.
* Managing key internal and external relationships to ensure all key stakeholders are informed on relevant file updates
What We Are Looking For:
The successful candidate will have 2 years plus industry knowledge and experience working within a property claims team. They will hold or be working towards relevant professional qualifications i.e. CIP, MDI, ACII.
The ideal candidate will possess excellent technical insurance knowledge, numerical and analytical skills, strong decision making and sound numeric skills. They will also have high level interpersonal and communication (verbal/written) skills, experience in the engagement of suppliers and external vendors, and a desire to learn and be flexible to business change.
Why Join Us:
All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values. Additional benefits include Training & development opportunities; Staff Pension Scheme; Free on-site parking; Sports and Social Club; Bike to work/Tax Saver; Bicycle Parking & Shower Facilities; Hybrid Working - mix of on site and remote working