Job Description:
We are seeking a skilled Dog Groomer to join our team. As a Dog Groomer, you will be responsible for providing exceptional care and attention to detail when grooming dogs.
The ideal candidate will have previous experience in a grooming salon and/or hold a QQI Level 6 Dog Grooming/City & Guilds qualification. You will be proficient in all aspects of grooming and clipping all dog breeds to a high standard.
You will communicate effectively with all salon customers and the wider grooming team to build trust and rapport with pet parents. Additionally, you will prioritize tasks within established timeframes and manage your time efficiently.
We offer a competitive salary, service pay after 12 months, employee discount, paid leave, refer a friend scheme, and advancement opportunities.
As a member of our team, you will have access to state-of-the-art equipment, educational opportunities, and a supportive environment where employees and customers share a passion for animals.
Main Responsibilities:
* Consultation: Communicate effectively with pet owners to understand their preferences and concerns, and provide advice on dog grooming.
* Customer Engagement: Provide excellent customer service, get to know each customer and their pet individually, and remember their preferences and any specific needs.
* Follow-Up and Follow-Through: Follow up with customers after their grooming appointments to ensure satisfaction and address any feedback or concerns promptly.
* Sanitisation and Cleanliness: Maintain a clean and organized grooming area, including disinfecting equipment, washing towels and grooming tools, and ensuring a safe and hygienic environment for dogs and staff.
* Product Knowledge: Maximize revenue through grooming services promotion and combine this service with providing expert advice to support the sale of own-brand products.
Requirements:
* Fully flexible across 5 days, it is a full-time role which includes weekends
* Previous hands-on experience in a grooming salon and/or QQI Level 6 Dog Grooming/City & Guilds qualification
* Proficient in all aspects of grooming and clipping all dog breeds to a high standard
* Professional attitude that can communicate effectively with all salon customers and the wider grooming team
* Time management: Independently prioritize and accomplish multiple tasks within established timeframes
* A passion for Animals: Interest in grooming/animal care, comfortable/confident around all breeds of dogs (large and small)