**Chief Operations Officer (COO)**
Join St Canices Credit Union Ltd, a dynamic leadership team in the heart of Kilkenny, and play a pivotal role in shaping and executing our long-term strategic vision.
We are a large community credit union with nine branches across Kilkenny, Laois and Carlow, serving over 70,000 members with a diverse product base.
Our ambitious strategic plan aims to significantly develop and grow the business, and the COO will play a key part in this growth.
The ideal candidate will collaborate with the CEO to design, implement, and evolve our credit unions vision for sustained growth and excellence.
Key Responsibilities:
* Report directly to the CEO and lead the strategic plan of St Canices Credit Union.
* Ensure exceptional service delivery to members while aligning with the Credit Unions strategic objectives.
* Provide timely and comprehensive management reports on operational KPIs.
* Cultivate a high-performing team through effective performance management and development processes.
* Lead and manage the teams through an effective performance management and development process.
* Liaise with the Risk department & Compliance department to create a positive compliance culture.
* Champion the Credit Unions Environmental, Social, and Governance (ESG) agenda.
Requirements:
* Bachelor's degree in Business, Business Management or related field.
* Minimum 5 years relevant operational managerial and leadership experience within the financial services sector.
* Experience in dealing with regulatory authorities is essential.
* Exceptional people management, communication, motivational and interpersonal skills.
* Proven project management experience, leading and managing projects to successful completion.
Benefits:
* Pension Fund
* Paid Holidays
* Work/Life Balance