Assistant Store Manager Tralee Store
We are Maxi Zoo Ireland, part of the Fressnapf Group, the European market leader in pet products with 1,700+ shops across Europe. As Ireland's largest pet retailer, we have over 30 shops throughout the country.
Our goal is to make the life of pets and pet owners simpler, better and happier.
Job Description:
* Operational Store Excellence: Drive operational excellence in your store by ensuring adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results.
* Customer Engagement: Ensure your team enriches customers' experiences with personalised advice and upholds a welcoming, tidy store atmosphere that reflects our commitment to providing a positive and memorable shopping experience.
* Leadership: Empower your team's growth and success through supportive leadership, training, and a culture of trust and respect. Champion engagement and continuous learning ensuring every team member thrives and contributes to our shared success.
* MERCHANDISING AND INVENTORY MANAGEMENT: Curate an enticing shopping experience with impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management.
* Brand Integrity: Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. We advocate responsible pet ownership.
Requirements:
* Experienced retail professional with a proven track record in assistant management roles.
* Ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
* A hunger for growth, eagerness to learn and eventually lead as one of our future store managers.
* Customer service is your passion, organisation your strength – ensuring every customer experience is exceptional.
* Strong communication skills and a commitment to our company values are a must.
Benefits:
* Employee Discount: Up to 40% discount in our stores and 20% in our Salon.
* Paid Leave: Sick leave, annual leave and bank holidays, maternity/paternity leave.
* Refer a Friend Scheme.
* Advancement Opportunities: At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
* Community: A chance to work in an environment where employees and customers share the same passion for animals.
* Educational Opportunities: You will get great training in-store, through our training programs, and through company-wide training & meetings. We also provide further management training to give you the key skills to be able to motivate/engage your store team and take your career to the next level. Assistant Managers are enrolled in our company-provided advanced pet knowledge programme.
* Annual Leave: Starting at 21 days and rising to 23 days at year 6.
* Employee Assistance Programme.
* Store Christmas Party.
* Cycle to Work Scheme.
* Free Uniform.
Interview Steps:
* Shortlist
* Interview
* Video Interview
* Offer