Objective
The role of the Senior Owned Executive is to provide a broad variety of support services including communications, analysis, relationship building and organising and structuring departments and stores. The role is also responsible for the day to day management and maintenance of third party service providers to stores. The Senior Symbol Executive will also provide support to the retail operations director, Area Managers while also communicating with retail store teams where required.
MAIN DUTIES & RESPONSIBILITIES
1. Weekly and Monthly store communications documents
2. Monthly KPI reporting across dispensary and front of shop with summary analysis provided to the Operation Manager
3. Collation of meeting packs and of director packs
4. Work with area managers and operations manager to ensure sufficient documentation, tool kits, analysis is provided to all owned group pharmacies
5. Maintenance of store back-office files
6. Collation and resolution of queries and feedback from all owned group pharmacies
7. Mange team of administrators for owned group pharmacies
8. Manage ongoing relationships with relevant third party providers
9. Negotiate and secure best in class deals for all required providers/suppliers within retail operations
10. Support Area managers with administrative task
11. Update and Maintain Policies and Procedures
12. Use third party reporting tools to collate sales analysis for trading meetings
13. Store visits and compliance assessments
14. Assist all store operations projects
15. Work with the commercial department to deliver effective communication to stores
16. Provide feedback from stores to all head office departments
17. Ad Hoc operational activities
QUALIFICATION, EXPERIENCE & SKILLS REQUIRED
18. Retail store manager with minimum 3 years retail experience
19. Administrative / office experience of minimum 1 year
20. Have strong people and influencing skills.
21. A proven track record of sales growth and business development
22. Excellent communication, planning, organisation and analytical skills
23. Flexible, motivated and a hard-working leader
COMPETENCIES
24. Excellent organisational skills.
25. Excellent verbal & written communication skills.
26. Strong interpersonal skills.
27. Attention to detail and ability to follow up.
28. Excel, Word and Powerpoint essential
29. Retail experience required
30. Office experience required