About the Team
The Partner Operations Team aims to accelerate Wiz’s growth via the Partner ecosystem by driving strategy, planning and execution through our Partner programs, processes, and systems.
As we continue to grow at an incredible speed, we work to ensure each team member is set up for success at every phase.
Reporting to the Director of Partner Operations, in this role you will be responsible for helping to build and scale our Partner operations to support the company’s growth and our expanding Partner routes to market.
A successful candidate for this role works in strategic partnership with our Partner Sales teams to identify priorities, execute impactful programs and processes, and drive accountability by measuring results.
What you'll do:
Receive feedback from Sales and Partner teams to help define strategic projects and process improvements to ensure an easy engagement model for Partners selling Wiz
Work cross-functionally with other teams to support operational programs aligned to the overall organizational strategy
Deliver scalable "run the business" operational support of the Partner organization at Wiz including Reseller Program Management, Deal Registration administration, Partner Applications and Reporting
Be responsible for the data integrity in Salesforce of all data relating to the Partner programs and processes
Present and enable the greater Partner organization at Wiz with weekly updates related to improvements in processes, reports, or program changes
Function as a point of contact for escalations within the regions or processes that you oversee
Assist with the creation of executive business reviews (EBRs) or quarterly business reviews (QBRs) for both external and internal facing stakeholders
Help with onboarding of new employees within the Partner organization at Wiz and ensure the necessary resources are available for the new hires
Troubleshoot external partner-facing issues that may arise and be able to manage daily ad-hoc requests
Identify areas of new opportunities with existing partner models or future go-to-market models within the Partner organization at Wiz
Organize and document relevant processes or programs related to the Partner Organization
About You
2 - 4 years experience supporting Partner operations activities, ideally at SaaS and/or Enterprise-focused organizations
Experience implementing programs and processes that scale; a willingness to "roll up your sleeves" to get work done as the organization grows
Comfortable with being flexible in responsibilities as the organization grows and our routes to market expand. Able to support the evolving needs of the business
Strong knowledge of Salesforce is a must, experience with Impartner, and Tackle.io a plus.
Proven track record of building trust and communicating effectively with a wide variety of stakeholders at all levels and from a variety of functions