Job Description Job Summary: The Barista is responsible for preparing and serving high-quality coffee and beverages while providing exceptional customer service.
They ensure the service area is clean, stocked, and operates efficiently, creating a welcoming environment for guests.
Key Responsibilities: Prepare and serve a variety of coffee, tea, and specialty beverages according to established recipes.
Operate and maintain coffee machines, grinders, and other equipment.
Greet customers warmly and provide excellent customer service.
Take and process customer orders efficiently and accurately.
Ensure the café area is clean, organised, and complies with health and safety regulations.
Handle cash, credit card transactions, and operate the point-of-sale (POS) system.
Restock supplies, including coffee beans, milk, and other ingredients.
Assist in training new baristas and maintaining a team-oriented environment.
Suggest menu items and promotions to enhance guest experience and sales.
Address customer inquiries and resolve complaints professionally.
Key Skills & Competencies: Strong knowledge of coffee brewing techniques and espresso-based drinks.
Excellent customer service and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Good communication skills and team collaboration.
Attention to detail and consistency in beverage preparation.
Knowledge of food safety and hygiene regulations.
Qualifications & Experience: Previous experience as a Barista or in a similar hospitality role preferred.
Certification in Barista training or coffee preparation (preferred but not mandatory).
Ability to work flexible shifts, including weekends and holidays.
Physical Requirements: Ability to stand for extended periods.
Ability to lift and carry supplies up to 15 kg.
Comfortable working in a fast-paced environment.
If this opportunity sounds right for you, apply now to take the next step in your hospitality career!
Additional Information Great employee benefits as part of the overall package. Bike to work scheme Company events Employee assistance program Employee discount Food allowance Sick pay Wellness program On-site staff carpark