The successful candidate will be responsible for the successful delivery of an ambitious personal savings (deposits), investment (protection) and insurance growth plan.
Working with a diverse range of internal and external stakeholders the successful candidate is required drive personal savings product development and pricing strategy and to work with our product provider partners to lead business strategies to deliver on financial planning to address investment, pension and assurance needs and to deliver on our general insurance ambition.
A performance management mindset and ability to deliver through influencing as well as directly is required to ensure personal savings, investments and insurance balance and income targets are being met across each of our key businesses.
The role holder will play a significant role in ensuring the personal savings, investment and insurance products meet customer needs, and ensure fair customer outcomes, meet regulatory requirements and adhere to PTSB's internal policies, procedures and operate within Risk Appetite Statement (RAS) metrics.
Your Team: Reporting to the Head of Everyday Banking, this role will initially be responsible for a team of 6.
Your Responsibilities: Functional Strategy & Delivery ?
Deliver PTSB's personal deposit objectives including deposit balance growth and cost of funds targets in conjunction with current account product team.
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Deliver the sales and income targets for Insurance and Bancassurance businesses, with overall ownership of the related P&L.
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Regularly assess and review products against customer needs and market developments to ensure our personal savings, protection and insurance products remain fit for purpose, provide choice and fair outcomes for customers and implement new capability as required.
Effective management of internal and third-party partners to continually improve performance of the personal savings, protection and insurance product portfolios.
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Work with internal and third-party channels to develop new ways to deliver products to customers compliantly.
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Collaborate across PTSB and with relevant 3rd parties to optimise performance of personal savings, insurance and protection products, ?
Agree regular sales targets and product enablers with Distribution and ensure delivery of the enablers for which they are accountable.
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Collaborate with Customer and Marketing to define relationships between customer segmentation, product types and marketing opportunities.
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Ensure regular engagement with key stakeholders in Distribution, Second Line of Defence, and Operations etc.
Liaise with other departments such as Compliance, Legal, IT and Operations to ensure organisational alignment on growth strategy.
Risk Management & Control ?
Act as the first line of defence against Operational, Legal and Compliance Risk arising in personal savings, insurance and protection products.
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Ensure manufacture and sale of personal savings, and the sale of investments and insurance products meet all regulatory requirements, all internal policies and procedures and PTSB's appetite for risk.
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Manage the personal savings, protection and insurance product team to identify risk and the design and implementation of effective governance and robust control systems to minimise risk.
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Own the operational integrity of the end-to-end personal savings, investment and insurance products to ensure products do what we tell customers they will do.
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Ensure that systems of control have been established, maintained and documented within the functional areas of responsibility.
Lead an inspiring Culture ?
As a Senior Leader, embody and role model the Group's values and standards.
Lead inclusively, inspire and motivate a high performing team enabling people so they can be at their best.
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Provide leadership with relentless focus on expectations of `What?
and `How' of performance which contributes to the delivery of the bank's overarching objectives and strategy.
Stakeholder Engagement ?
Responsible for ensuring strong stakeholder management within the Senior Leadership team within the Bank and with external partners ?
Aligned to the strategic priorities of the bank, identify high potential opportunities and champion these throughout the -Bank gaining effective consensus with key stakeholders in Retail, Strategy & Planning, Operations, Technology and Finance as required or adjusting plans where customer yes checks warrant.
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Promote and represent PTSB in a positive manner at all times and in all interactions with potential customers and partners of the bank.
Requirements: Essential ?
5 years?
experience in senior commercial product role ?
QFA preferred.
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Comprehensive knowledge of banking, investment, and insurance regulations.
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Good understanding of the relative liquidity value of different types of deposits Desirable ?
Experience managing material outsourcing relationships.
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Experience in maintaining collaborative functioning 3rd Party Relationships in line with contractual commitments.