About usHDI is a Corporate & Specialty Insurer part of the Talanx Group.
With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.
The roleTo desktop adjust own portfolio of cases notified, from first advice through to settlement within their designated authority, in accordance with the claims handling manual.
The cases are varied and may include both lead and follow claims to a high technical level.
Key accountabilitiesTo undertake an initial evaluation of cause of loss to determine whether a claim is covered and what further information may be required.
To decide the Company's response to claims, based on correct interpretation of policy and underwriting documentation; investigating, negotiating and settling claims within statutory and company guidelines.
This includes coverage analysis and policy determination.
To assist in the process for setting accurate, realistic and timely claim reserves to enable management to assess the company exposure.
To liaise variously with clients, loss adjusters, solicitors, experts, brokers, MGA's and TPA's as appropriate for claims service and investigation.
To liaise variously with underwriters & risk managers, finance, Management, Home Office and with network (Servicing and/or Producing offices) as and when relevant for informational, procedural or authority reasons.
To maintain accurate records for auditing and regulatory purposes, preparing reports as necessary.
To ensure accurate entry of claims data into Company systems to enable precise reporting on the nature and financial impact of the claims portfolio and to assist in the preparation of MI.To proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the department.
To undertake any other tasks as requested by your Liability Claims Manager and Head of Liability Claims, in order that the team achieve its objectives.
To assist in the management of international programs (Servicing and/or Producing office) by liaising with the network, clients, brokers, loss adjusters, solicitors and experts as appropriate to ensure an efficient claims service and the provision of correct and accurate claims data.
To act as a liaison for the team regarding any issues which need to be discussed with the Liability Claims Manager.
Skills & experienceLiability claims handling experience on a lead basis;Experience of Irish Market in Public Liability, Products Liability, and Employers Liability matters;Experience of Inquests and regulatory investigations;Experience of Courts / Mediations / Arbitrations;Good general knowledge and understanding of insurance principles;General awareness of current regulation and market issues;Good working knowledge of coverage provided under general public, products and employers liability policies;Understanding and good working knowledge of current, relevant law.
OtherAs an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.
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