Service Engineer
Your new company, Hays, is representing an established engineering business with over 50 years of experience. They specialize in MEICA projects and solutions, including Mechanical, Electrical, and Process design, as well as manufacturing, contracting, and installation.
This role is based at their headquarters in Newry, reporting to the Sales and Service Manager. As part of the Service Team, you will facilitate work carried out by site engineers installing, servicing, and repairing M&E equipment on water & wastewater treatment sites across Ireland.
Key responsibilities include:
* Becoming knowledgeable and technically competent in the product range and wastewater equipment.
* Liaising with customers directly on service and repair issues, assessing their requirements.
* Liaising with colleagues and suppliers to determine a solution.
* Providing proposals and prices to customers.
* Processing orders from sourcing materials to invoicing and payment stages.
* Assisting in scheduling site engineers and planning weekly work diaries.
* Managing key accounts and contracts in accordance with customer procedures, reporting, and KPI requirements.
#J-18808-Ljbffr