General Manager - Permanent - Galway
The General Manager will report to the business director. This person should have multi-faceted experience in overseeing business customer-facing operations as well as human resource, finance, and communication experience. The ideal candidate should be an expert communicator with a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the General Manager should be driven by a desire to lead our business to maximum profitability and efficiency.
Responsibilities:
* In association with business directors, develop a strategic plan for continued profitability and growth.
* Review and improve organisational effectiveness by developing processes, overseeing employees, maintaining a highly motivated work environment, and implementing innovative changes.
* Adhere to company standards in excellence and quality of service levels.
* Seek out opportunities for expansion and growth by developing new business relationships.
* Provide guidance and feedback to help team members strengthen specific knowledge and skill areas.
* Oversee day-to-day operations of all departments in association with department leads, ensuring profitable and efficient operation.
* Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share.
* Maintain project timelines to ensure tasks are accomplished effectively.
* Develop, implement, and maintain budgetary and resource allocation plans.
* Delegate responsibilities to the best-qualified employees and ensure all policies, procedures, standards, specifications, guidelines, training programs, and company values are maintained.
* Resolve internal staff conflicts efficiently and to the mutual benefit of all involved.
Required Skills and Qualifications:
* Proven success in a managerial role.
* Strong decision-making ability.
* Excellent communication, collaboration, and delegation skills.
* Proven ability to develop and achieve financial plans.
* Ability to motivate and lead employees, and hold them accountable.
* Strong working knowledge of operational procedures.
* Bachelor’s degree (or equivalent) in business management or related field.
* Experience in conducting performance evaluations.
* Working knowledge of human-resources processes.
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