Job Summary
As a Lead Site Reliability Engineer at JPMorgan Chase in the Commercial & Investment Bank's Digital & Platform Services division, you hold a leadership role in your team and demonstrate strong knowledge across multiple technical domains. You advise others on the technical and business issues facing them.
Key Responsibilities:
• Manage incident response to swiftly mitigate business impacts by coordinating cross-functional teams.
• Serve as the primary point of contact during major incidents, demonstrating the ability to quickly identify and resolve issues to prevent financial losses.
• Oversee, track, and validate all changes to the Production and Disaster Recovery environments.
• Automate security controls, governance processes, and compliance validation on AWS.
• Lead initiatives to enhance the reliability and stability of team applications and platforms, utilizing data-driven analytics to improve service levels.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.