Technical Consultant - Oracle DBA
Technical Consultant - Oracle DBA Apply locations: Dublin Office - George's Quay House, Kingswood Fields Office
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: February 28, 2025 (30+ days left to apply)
Job requisition id: J54574
About the Opportunity Job Type: Permanent
Application Deadline: 28 February 2025
Title: Technical Consultant
Department: ETS (Enterprise Technical Services)
Location: Ireland or UK
Reports To: Level: 5
About Fidelity International Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future.
Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.
Department Description The Data Platform Group sits within ETS (Enterprise Technology Services) providing a real-time, agile Enterprise Data Platform. We provide traditional Relational Database support and consultation alongside Data Analytics, In-memory, Virtualisation, Big Data built on a Self-service and automation platform. We also provide services around Data Security, Data Quality and the full Lifecycle management.
Purpose of your role The Technical Consultant – Databases is responsible for working on database project delivery and/or production support activities from a technical perspective. This includes day-to-day activities supporting database infrastructure, solving production and non-production issues, and working on change, incidents, problems, service improvement, and engineering initiatives. The Technical Consultant also acts as a trusted technology advisor to the business providing guidance and consultancy as required.
This role demands strong technical skills to ensure maximum uptime of the production database infrastructure. Working as a member of a global database support team, the successful candidate will play a proactive role in the support of Fidelity's database estate. The role requires strong Oracle database technical skills across various UNIX and Linux platforms.
This role will involve regular BAU (Business As Usual) support and will require 24x7 support and weekend working.
Key Responsibilities 24x7 support for Fidelity's Production database estate including all Production, Disaster Recovery, Emergency Break Fix, User Acceptance Testing, and Development environments. Rapid response to address high severity (severity 1, 2, and 3H) incidents. Support and delivery of assigned project work. Proactive issue detection and resolution as well as service monitoring. Service restoration subsequent to unanticipated outages or disruptions. Driving root cause analysis and resolution to closure. Identification and driving of database-related service quality improvements and engineering deliverables. Provision of technical support on a shift, on-call, and rotational basis. Resolution of production support issues. Escalation as necessary to secure assistance and technical guidance from other Technology teams to resolve support issues. Management and progression of Action items. Automation and process improvement of database activities. Experience and Qualifications Required Excellent Oracle database administration skills in a production support capacity; responsible for the delivery, support, and maintenance of reliable, highly available, and high-performance environments. Support of database installation and configuration, monitoring and housekeeping, upgrade and patching, troubleshooting, root cause analysis, and performance tuning. Good experience in another RDBMS platform, preferably Microsoft SQL Server, database administration and skills as above. Personal Skills A good team worker. Ability to prioritize and coordinate activities. Experience of working to tight deadlines on a regular basis. Good analytical, problem-solving, and documentation skills. Ability to adapt to changing business needs (flexible) and learn new skills quickly. Good written and verbal communication skills, together with the ability to communicate with management and other business and technical groups. Calm approach when under pressure. Customer focused – strong service ethic. Ability to work on own initiative with minimal direction. Technical Expertise Above 10 Years of progressive working knowledge of database technologies. Oracle Certified Professional. Oracle RDBMS (11g, 12c, 18c, 19c). Oracle Data Guard. Oracle Automatic Storage Management (ASM). Oracle Grid Infrastructure and Real Application Clusters. Oracle Exadata. Oracle Golden Gate. Good understanding of UNIX and Linux operating systems (Red Hat Enterprise Linux). Strong scripting skills (SQL, PL/SQL, UNIX shell scripting). Database backup, restore, and recovery - User and server managed (RMAN and EMC DataDomain or equivalent). Database Instance and Query performance tuning. Desirable Skills Big Data, No/SQL & Related Technologies. Data Visualization - Tableau, OBIEE, MS Power BI. Cloud Fundamental - AWS, Azure, Oracle. Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work – finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
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