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Operations Administrator (Hybrid) - Permanent and Fixed Term Contracts available, Dublin
Client:
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 21772e8b8818
Job Views: 2
Posted: 16.03.2025
Expiry Date: 30.04.2025
Job Description:
Job Summary
Zurich Life Assurance plc is looking for an Operations Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the workings of a life office by working in a dynamic environment handling queries and requests relating to products which range across Corporate and Individual Pensions, Investments & Protection Plans.
Your Role
1. Ensuring that our customers come first is a key responsibility of the role.
2. Processing all client/member requests through the new business stage/life cycle of their policies, ensuring requests are processed in accordance with product rules and the company's processes and procedures.
3. Dealing with clients/members and brokers/employers and other stakeholders over the phone.
4. Interacting with other areas of the business (e.g., Sales, Propositions, Compliance) to improve how we work.
Your Skills and Experience
1. Good working knowledge of Microsoft Word and Excel.
2. Third Level Qualification in a relevant area.
3. Significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements.
4. Previous administration experience is an advantage.
5. Excellent attention to detail.
6. Excellent inter-personal skills.
7. Ability to work in a dynamic team environment.
8. Well organized, results-driven, and capable of working to tight deadlines.
9. Good communicator with excellent interpersonal skills.
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