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Talbot Hotel Clonmel, part of the Talbot Collection, is currently recruiting for a Night Porter to join our team.
The Talbot Collection is one of the Best Places to Work in Hospitality 2024, as awarded by the Great Place to Work. Come experience it for yourself and join our team.
Overall Job Purpose
Responsibility for the hotel during night hours, ensuring that the highest level of guest service is given at all times, paying particular attention to conference/function business and all public areas, ascertaining complete guest satisfaction at all times.
Main Duties:
1. Ensure meeting & event rooms are properly set up, broken down, and reset according to the weekly function sheets.
2. Liaise with front office regarding all aspects of client's requirements.
3. Set up and deliver room service requests when required.
4. Deal with external and internal queries.
5. Ensure the safety of all our guests throughout the night by completing the safety checks and night audits competently.
6. Prepare the hotel for the next day's business.
7. Serve all guest requirements for the property during the night period.
8. Take necessary steps to safeguard company money, goods, and assets.
9. Coordinate and carry out various cleaning duties and general porter duties as necessary.
10. Provide a safe and secure environment for hotel guests.
11. Ensure a complete & clear handover is done with the porter going off duty and prepare a handover for the end of your shift ensuring all check sheets are fully completed.
The successful candidate will have:
1. Computer literacy, reliability, and strong organizational skills.
2. Proactive attitude and be a team player.
3. Good command of the English language, both written & verbal, is essential.
Previous experience in a similar role in a hotel is essential. Previous bar experience/reception experience is desired.
Must be flexible as the role involves shift work and weekend work.
Some of the benefits of joining the team:
1. One of the Best Places to Work in Hospitality 2024 as awarded by the Great Place to Work.
2. Join a company and culture that puts their team first.
3. Training and Development Opportunities - we invest in our people.
4. Being part of a progressive & growing company.
5. Contributory company pension scheme (12 months service requirement).
6. Company Life Insurance Scheme.
7. Free parking.
8. Staff meals.
9. Employee Assistance Programme.
10. Talbot Collection Friends and Family Rates on accommodation.
11. Bike to Work.
12. Christmas Savings Scheme.
Talbot Hotel Clonmel, part of the Talbot Collection, is an equal opportunities employer.
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