Customer Service Professional Opportunity
We are seeking a driven and progressive customer service professional to join our team in Cork City suburbs. This role offers a competitive salary and a hybrid working model.
Key Responsibilities:
* Provide end-to-end customer satisfaction in a fast-paced environment.
* Create a positive and informative experience for members and their queries.
* Maintain utmost attention to detail regarding GDPR compliance.
* Input data across various systems to ensure accurate member records.
* Stay up-to-date with current business changes and attend training sessions.
* Deliver an all-encompassing satisfying customer experience.
Ideal Candidate Qualifications:
* Excellent communication skills, both verbally and in writing.
* Impeccable attention to detail.
* A love for problem-solving and creating efficient ways to resolve member issues.
* A strong ability to build relationships with customers and team members alike.
* High motivation and enthusiasm, with a passion for teamwork.
* The ability to work effectively under pressure while maintaining professionalism.
Benefits:
* Hybrid working model.
* Bike to work scheme.
* Company events.
* Employee assistance program.
* Employee discount.
* Flexitime.
* Gym membership.
* On-site parking.
* Private medical insurance.
* Wellness program.