Job TitleCredit Facilities Operations AdministratorJob DescriptionCredit Facilities Operations Administrator RoleRole Description:To perform the role of Credit Facilities administrator in our Global Service Centre with responsibility for managing the recording and maintenance of credit facilities, related fees, credit protection (collateral) and client covenants based on instruction from Client Support teams.This role will be 12 Month Fixed Term Contract of EmploymentPlease Note, this role will work North American hours of 2pm to 10pm Monday to Friday (incl. Public Holidays). All Applicant's must have the Right to Work In Ireland, either as an EU Citizen or on a Stamp 1G or Stamp 4 Visa Main Tasks:CoreEnsure data attributes are captured completely and accurately in the relevant systemsVerify that credit liability structures are set up as instructedRegister covenants and collateral data and create appropriate linkages to credit facilitiesManage other static data maintenance activities related to a client portfolio as neededProactively manage all fee related activities including calculation, invoicing, settlement, fee collection and reportingPerform a data management specialist role for facilities, fees, collaterals and covenantsEnsure operational processes are followed and challenge existing ways of workingFollow adherence to SLA process timelines to achieve the daily and hourly deadlines for assigned tasksEscalate effectively to deal with bottlenecks, knowledge gaps or barriersCheck the correctness, completeness and reliability of documents according to the procedure, work instruction and policiesCustomer Service and Continuous ImprovementBuild strong partnerships with our customers and key stakeholders, supporting the delivery of quality services in line with agreed service levels by being able to translate issues into solutionsAdherence to team performance measures to assure the timeliness, accuracy and completeness of processing activitiesUse standard problem solving and improvement approaches where potential improvement areas are identifiedQuestion, analyse and improve output, leading to measurable improvements in quality and efficiencyTechnical SkillsMinimum 3 years’ experience in Financial Services preferably BankingCompetent in MS Office with strong proficiency in MS excelHigh level of numeric and written competenceFee collection experience is beneficial but not essentialMust have a high attention to detail, be self-motivated with excellent communication skillsRisk and ControlIdentify and understand risks and seek to mitigate, reduce or accept these as part of the Risk Control FrameworkProjectsProvide practical/technical expertise in projects (where appropriate)