Job Title: Aftercare Manager
Location: Dublin / Meath, Ireland
Client: Leading Property Developer
Company Overview: Our client is a well-respected property development company with a strong reputation for delivering high-quality residential properties in prime locations across Ireland and the UK. Known for their stylish and sustainable homes, they are currently expanding and seeking an Aftercare Manager to join their growing team.
Role Overview: This is a full-time on-site role for an Aftercare Manager located in Dublin. The Aftercare Manager will be responsible for overseeing aftercare issues, addressing customer concerns, and ensuring quality assurance.
Key Responsibilities:
* Coordinating the day-to-day operations once buyers move in and dealing with any issues that may arise.
* Provide high quality customer service, update and maintain current daily logs.
* Preparing and collating handover information manuals.
* Maintain a highly organized filing system for manuals, handover packs, customer care files, snag lists, and weekly reports.
* Assist with sales closings - Liaise with purchasers to arrange handover of keys and conduct a demonstration of the workings of the house (training will be provided).
Candidate Requirements:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* Previous experience in customer service or property management.
* Ability to prioritize and meet deadlines.
* Ability to work effectively in a fast-paced environment.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Administrative and Sales
Industries: Construction and Engineering Services
#J-18808-Ljbffr