An attractive position for a leader in Infrastructure to join a Company at an exciting time in their Irish expansion, interviews will take place in the coming weeks.
We've partnered with a Global organisation, who are expanding their Irish operations, in their search for an IT Site Lead for a new manufacturing site in Limerick.
In this position, you will be a key part of the Global Infrastructure Services team and represent the interests of the group on site in Limerick.
You will focus on the delivery of infrastructure services to the local business, with operational responsibility for managing the successful delivery of IT services, managing the on-site team, and acting as the point of contact to facilitate the transition to onsite External Service Providers.
Key day-to-day responsibilities include:
1. Coordinate and monitor day-to-day activities to meet agreed Service Offering Definition metrics of the assigned grouping of service offerings.
2. Responsible for execution of service and project delivery in alignment with global, regional & local plans, providing coordination and guidance to the local team.
3. Ensure service delivery within budget and on time.
4. Provide oversight on day-to-day service support and operation activities, including Incident, Problem, Configuration Management, etc.
5. Effectively manage communication and coordinate with global, regional, and local IT teams to ensure alignment and flawless execution.
The successful candidate will demonstrate a proven ability to negotiate and influence, have a broad knowledge of IT Service Support, broad Agile Project Management experience, and excellent knowledge of Platforms, telecoms, workplace, and mobility technologies and support.
Candidates coming from a Global company will have an advantage if they can demonstrate a good understanding of Global support processes.
Please note this position requires the successful candidate to be based on-site in Limerick in a Hybrid working arrangement, and applicants must be eligible to work in Ireland without restriction.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
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