Talbot Hotel Clonmel, part of the Talbot Collection are currently recruiting for a Night Porter to join our team.
The Talbot Collection are one of the Best Places to Work in Hospitality 2024 as awarded by the Great Place to Work. Come experience it for yourself and join our team.
Overall Job Purpose
Responsibility for the hotel during night hours, ensuring that the highest level of guest service is given at all times, paying particular attention to conference/function business and all public areas, ascertaining complete guest satisfaction at all times;
Main Duties:
* To ensure meeting & event rooms are properly set up, broken down and reset according to the weekly function sheets;
* To liaise with front office regarding all aspects of client's requirements;
* To set up and deliver room service requests when required;
* To deal with external and internal queries;
* To ensure the safety of all our guests throughout the night, by completing the safety checks and night audits competently;
* Ensure the hotel is prepared for the next day's business;
* Serve all guest requirements for the property during the night period;
* Ensure that all necessary steps are taken to safeguard company money, goods and assets;
* Coordinate and carry out various cleaning duties and general porter duties, as necessary;
* Provide a safe and secure environment for hotel guests;
* Ensure a complete & clear handover is done with the porter going off duty and that you prepare a handover for the end of your shift ensuring all check sheets are fully completed.
The successful candidate will have:
* Computer literate, be reliable and be well organised.
* Be pro-active and be a team player.
* Good command of the English Language both written & verbal is essential.
Previous experience of a similar role in a hotel is essential. Previous bar experience/reception experience is desired.
Must be flexible as the role involves shift work and weekend work.
Some of the benefits of joining the team:
* One of the Best Places to Work in Hospitality 2024 as awarded by the Great Place Work
* Join a company and culture that put their team first
* Training and Development Opportunities - we invest in our people
* Being part of a progressive & growing company.
* Contributory company pension scheme. (12 months service requirement);
* Company Life Insurance Scheme
* Free parking
* Staff meals
* Employee Assistance Programme
* Talbot Collection Friends and Family Rates on accommodation
* Bike to Work
* Christmas Savings Scheme
Talbot Hotel Clonmel, part of the Talbot Collection is an equal opportunities employer.