Business Support Specialist [Temporary 12 Months]
Vacancy Number: 26283
Business Support, Customer Service (Entry)
Job Type: Full-time
ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy. Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.
With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.
Position Description
Are you looking for a new challenge? A Brighter, zero carbon future awaits!
Join our dedicated team where we are responsible for specialist asset lifecycle management and engineering services for ESB’s transmission and distribution businesses.
We are looking for a Temporary Business Support Specialist for 12 months to join us on our journey to a Brighter Future. The Business Support Specialist will be a key support for the management team and the Transmission & Distribution Engineering (TDE) group. The role supports delivery of the TDE Business Plan in alignment with ESB strategic objectives and values. The Business Support Specialist plays an important part in helping the TDE organisation deliver for the ESB Net Zero Strategy 2040.
Key Responsibilities
* Create purchase orders for the TDE organisation
* Provide ongoing operational support to the TDE management team
* Coordinate inputs and provide support on TDE Dashboard KPI monitoring. Generate reports for TDE management team
* Coordinate TDE business updates, liaising with EMP Communications
* Plan and coordinate delivery of internal technical training for TDE staff
* Manage TDE communications briefing delivery and outputs
* Support CAM Manager and the TDE management team with the TDE competency assessment process
* Coordinate and participate in Corporate Social Responsibility programs
* Other business support tasks as assigned
Knowledge, Skills and Experience
* A minimum of 3 years’ experience in an administrative or business support role.
* Proficiency in Microsoft Word, Excel and Visio.
* A flexible approach to work.
* Ability to follow proven procedures to maintain databases, dashboards etc.
* Ability to meet deadlines and manage multiple priorities.
* Strong ability to prioritise work.
* Excellent communication and writing skills.
* Proficiency in MS Office
* Knowledge of SharePoint
Location
This role is based in our Dublin office at OneDAC, Dublin Airport.
Reporting to
Reporting to the Manager, Substation Maintenance, Transmission and Distribution Engineering
Why ESB?
* Opportunity to lead and operate on frontline of Ireland’s transition to net zero future
* Embracing & facilitating a Smart Working Future / Hybrid Working
* Career development through mentoring, and training
* Corporate Social Responsibility Opportunities
* Active Social & Sports Clubs
* Networking opportunities
* Credit Union
* Generous Pension Contributions
* Access to Staff Well Being programmes
* Generous parents leave entitlements
* Great team environment working to our Core Values – Courageous, Caring, Driven and Trusted
* ESB has a comprehensive Diversity and Inclusion Programme
Closing Date
6th March 2025
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