Job Summary
The Workplace Coordinator will provide exceptional hospitality-driven services, including access assistance, meal coordination, event planning, and offsite management, ensuring a seamless experience for employees and guests in a fully on-site position.
Responsibilities:
* Managing In-Office Experience: Serve as the primary point of contact for employees and visitors, providing access assistance and creating a welcoming atmosphere.
* Event and Meeting Coordination: Manage setup requirements, provide hands-on support for events, room configurations, and deliveries, and serve as a contact point for offsites and meetings.
* Hospitality Services: Coordinate meal requests, oversee snack and beverage stocking, and collaborate with vendors to ensure high-quality service delivery.
* Managing Workplace Operations: Address employee requests, conduct office audits, resolve facilities issues, and collaborate with building management and other departments.
* Employee Experience & Support Services: Monitor and respond to tickets, emails, and calls, assist with special projects, and contribute to team productivity and efficiency.
Requirements:
* Experience: 2+ years in Workplace Operations, facilities, or office management.
* Customer Service Skills: Excellent customer service skills with a pleasant demeanor.
* Event Assistance: Previous experience with event assistance and coordination.
* Policies and Procedures: Broad knowledge of Workplace Operations policies and procedures.
* Organizational Skills: Strong organizational and multitasking skills.
* Communication Skills: Excellent verbal and written communication skills.
* Software Proficiency: Proficient in Google Suite.