A product and tech-focused company operating an online brand and multiple retail brands.
Their vision is to create an exceptional customer experience and product/service offering.
They have built a foundation on delivering 5-star customer service, innovation and best-in-class products. A large part of this success can be credited to their focus on cutting-edge technology coupled with effective and data-driven marketing, and their achievements have resulted in the exceptional growth of their business throughout the Irish and U.K. marketplace.
Job Overview:
- As Product Coordinator, you will lead the company from a game release and maintenance perspective.
- You will develop a comprehensive understanding of all aspects of the Casino platform, including system configuration, reporting functions, and various types of bonuses and promotions.
Responsibilities:
- Manage the games roadmap and release of new games, including supporting with the integration of new providers.
- Test games to ensure they work correctly in the required currencies and territories and ensure compliance in all operating markets.
- Maintain game data and information, including tags, certificates, thumbnails, backgrounds, and RTP information.
- Regularly review games performance and pro-actively highlight any new trends for consideration as well as lobby recommendations for consideration.
- Work with CRM team to promote discounted games or upcoming releases and help configure player rewards or bonuses.
- Troubleshoot and report product malfunctions, ensuring timely resolution and operational integrity of all products.
- Liaise with Payments and Operations teams in day-to-day casino related operations and escalations.
- Assist the Casino team to improve the product, performing user-acceptance-testing of new features and proposing website upgrades that will improve results.
- Regularly conduct competitor analysis across all areas of the casino, including product offerings, promotions, and campaigns.
What are the key experience and personal attribute requirements?
- You have a strong passion for creating an exceptional gaming experience.
- Understanding of online casino bonuses and game products.
- Analytical mindset.
- Minimum of 1 year work experience in the online gaming industry.
- You understand the basics of project management.
- Get things done attitude.
- Solution-focused.
Additional info
- Permanent Role;
- This is a full-time role;
- Salary Highly Competitive.
- Ref - VAC-13513.
Interview Process
- Initial Screening (HR).
- Technical Assessment and Final Round Interview (Directors/Owners).
How to Apply:
- Please send your full and up to date CV along with a cover note or email to our multi-Sector team in order to apply for this role.
- 3D Personnel is operating as an Employment Agency and Business.
- Equality is at the forefront of our operation and we provide equality of opportunity to everyone.
- You can review our Privacy Policy on the home page of our website.
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