As aDispatch Operator, you will consult with our Transport Team and Customers to ensure products are delivered to customers in a timely manner. The candidate should have experience working in a busy environment with similar experience preferred and be proficient in computer skills and CMS systems.
Principal Duties:
* Schedule all deliveries and collections in an efficient manner.
* Take and process customer orders.
* Input data onto our in-house Herbst CMS system for record purposes (Full training provided).
* Arrange for and process payments.
* Manage dispatch reports for compliance purposes.
* Manage delivery dockets and ensure good sign-off.
* Be the point of contact for drivers on the road and customers alike.
* Conduct daily cash reconciliation.
* Interface with various departments as required.
* Be flexible regarding start and finish times.
* Demonstrate a lead by example approach to all aspects of Health & Safety, ensuring compliance with Company Health & Safety policies, procedures, systems, and rules; report all hazards and incidents and ensure safe working practices.
Knowledge / Skills/ Experience
* Excellent Customer Relations.
* Ability to build and develop customer loyalty.
* Proficient in Microsoft Packages.
* Ability to work on own initiative or as part of a team.
* Experience in a similar role (preferred).
* Experience in scheduling and dispatch delivery.
* Excellent general administration skills.
* Ability to work in a fast-paced environment and prioritize under pressure.
* Fluent in English (written and spoken).
* Flexible and adaptable.
What You Get:
The benefits on offer for this position are as follows:
* Competitive hourly rate.
* Overtime Pay.
* Twenty-one Days Annual Leave.
Additional Benefits:
* Statutory Sick Pay.
* Contributory Pension Scheme.
* Employee Assistance Programme.
* Further education/training and development support.
Working Days:
Monday to Friday (Occasional Saturday work – 8am to 1pm).
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