Client:
Intercom
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
4244499665d2
Job Views:
89
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Intercom was founded in 2011 to change the standard of customer service online. Our AI-first customer service platform is designed to transform the way businesses interact with their customers through AI. We help businesses provide instant and exceptional service to their customers and maximize their support agents’ productivity—all through our single AI system. More than 25,000 businesses use Intercom to send millions of messages to customers each month.
The opportunity?
You will do meaningful product design work at a highly admired product-driven company that's driving real change in the industry.
Each senior product designer at Intercom works in a team with a product manager and engineers. Together they own a part of Intercom, ship solutions to challenging problems, and get feedback directly from customers.
What you'll do
* Act as a leader within the Product Design team, collaborating with other designers to raise the quality bar.
* Work through design problems from beginning to end, translating insights from research into concepts that form new products and features.
* Sketch and prototype ideas to quickly assess their viability, and design high-quality interactions and visual details.
* Partner with product managers to define and evolve product roadmaps.
* Work closely with engineers as you build, iterate on, and ship high-quality implementation.
What skills and experience do I need?
* Passion for the entire product development process, from problem solving to UX and visual design.
* Experience designing excellent software products in a fast-paced environment.
* Ability to solve complex interaction design challenges and excellent visual design skills.
* Strong communication skills to help others understand the rationale behind your proposals.
* Motivated self-starter who can collaborate with other disciplines.
* A growth mindset, proactivity, and curiosity.
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
* Competitive salary and equity in a fast-growing start-up.
* We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
* Comprehensive health and dental insurance for you and your dependents.
* Open vacation policy and flexible holidays.
* Paid maternity leave and paternity leave.
* Cycle-to-Work Scheme with secure bike storage.
* MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done.
We are committed to an inclusive and diverse Intercom! We do not discriminate based on gender, ethnicity, sexual orientation, religion, or any other legally recognized protected basis.
Intercom has a hybrid working policy. We expect employees to be in the office at least two days per week.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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