Job Summary:
We are seeking a skilled Dog Groomer to join our team at Maxi Zoo Ireland. As a key member of our grooming team, you will be responsible for providing exceptional customer service, ensuring the highest standard of grooms, and promoting our own-brand products.
Key Responsibilities:
* Consultation: Communicate effectively with pet owners to understand their preferences and concerns, and provide expert advice on dog grooming and product recommendations.
* Customer Engagement: Provide excellent customer service by getting to know each customer and their pet individually, remembering their preferences and needs.
* Follow-Up and Follow-Through: Ensure customer satisfaction by following up after appointments and addressing any feedback or concerns promptly.
* Sanitisation and Cleanliness: Maintain a clean and organized grooming area, including disinfecting equipment and ensuring a safe and hygienic environment.
* Product Knowledge: Promote grooming services and provide expert advice to support the sale of own-brand products.
Requirements:
* Fully flexible across 5 days, including weekends.
* Previous hands-on experience in a grooming salon or QQI Level 6 Dog Grooming/City & Guilds qualification.
* Proficient in all aspects of grooming and clipping all dog breeds to a high standard.
* Professional attitude and effective communication skills to build trust and rapport with customers and colleagues.
* Time management: Independently prioritize and accomplish multiple tasks within established timeframes.
* A passion for animals, with interest in grooming/animal care and comfort around all breeds of dogs.
* Personal development: Drive your own development within the salon, ask questions, and use time effectively to learn from experienced groomers.
Why Join Us?
Maxi Zoo Ireland offers a range of benefits, including:
* Service pay: Higher rate of pay after 12 months' service.
* Employee Discount: Up to 40% discount in our stores and 20% in our salon.
* Paid leave: Sick leave, annual leave, bank holidays, maternity/paternity leave.
* Refer a friend scheme.
* State-of-the-art grooming salon.
* Advancement Opportunities: Career path development within the company.
* Community: Work in an environment where employees and customers share a passion for animals.
* Educational opportunities: Continuous learning through induction plans, e-learning academy, classroom training, and development plans.
About Us:
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products. With over 1,700 shops across Europe and 30 shops in Ireland, we strive to make the life of pets and pet owners simpler, better, and happier.