We are Elis, an international textile, hygiene & facilities services business operating in 29 countries worldwide. Our comprehensive textile rental and laundry service includes workwear, mats, mops, bed and bath linen, hygiene supplies, and pest control. With 14+ plants and distribution hubs across Ireland, we offer unparalleled nationwide service with accredited systems and a commitment to highest infection control standards. We support over 10,000 Irish businesses with quality products and services. Our circular services enable clients to reduce their environmental footprint while focusing on core business activities. The Role This position is responsible for ensuring the quality of our service to retain and develop existing customers, working closely with the Customer Account Manager (CAM) within the assigned tribe team. The Customer Service Advisor will collaborate seamlessly with their allocated CAM and report to the Head of the Customer Service Team. The successful candidate will be able to adapt to business needs, handling all reports, paperwork, contract renewals, stock orders, and customer queries in a timely and efficient manner.