Role Overview
The Technical Sale Specialist & Project Lead role combines both technical sales and project management, acting as the bridge between clients, software development team, and business stakeholders.
Key Responsibilities
Technical Sales:
* Develop and manage relationships with prospective and existing clients in food and dairy manufacturing sectors across Ireland, Europe, and United States.
* Identify and qualify new business opportunities, focusing on key decision-makers in target companies.
* Present and demonstrate company's software solutions, tailored to meet specific needs of food and dairy manufacturers.
* Work closely with clients to understand their pain points, and provide tailored software solutions and services.
* Generate proposals, quotes, and presentations for clients, ensuring alignment with their business objectives.
* Lead and manage the sales process from initial lead generation through to successful closure.
* Conduct technical assessments and feasibility analysis for potential clients.
* Track and report on sales activities, opportunities, and forecasts.
Project Lead:
* Lead client projects from initiation through to delivery, ensuring that all milestones and deadlines are met.
* Liaise with clients to define project scope, objectives, and deliverables, ensuring alignment with their needs.
* Collaborate with software development and test teams to define project requirements and ensure successful project execution.
* Monitor project progress and provide updates to internal and external stakeholders.
* Troubleshoot and resolve technical issues that arise during implementation phase.
* Conduct quality assurance to ensure that software solutions meet agreed specifications and standards.
* Ensure that project stays within scope, timeline, and budget.
General Responsibilities:
* Act as main point of contact for customers for both sales and project-related queries.
* Provide technical feedback and insights to product development and test teams to enhance software offerings.
* Collaborate closely with internal departments (sales & marketing, software development, software test and customer care) to ensure seamless delivery of services.
* Maintain up-to-date knowledge of food and dairy manufacturing industry trends, regulations, and software solutions.
* Ensure that clients are satisfied with services delivered and seek opportunities for upselling or cross-selling additional solutions.
Key Attributes:
* Strong knowledge of dairy and food industry processes and challenges.
* Proven experience in sales, business development, and managing technical projects, ideally within software or technology sector, ability to generate sales leads, manage sales cycle, and close deals.
* Solid project management skills, with experience in leading software implementation projects.
* Ability to analyse and solve complex technical problems while maintaining customer-focused approach.
* Strong communication and presentation skills, with ability to convey complex ideas in accessible manner.
* Ability to work independently and as part of team.
* Self-motivated, proactive, and results-oriented.
* Strong interpersonal skills and ability to build relationships with clients.
* Excellent organisational and multitasking abilities.
* Strong attention to detail and quality.
* Comfortable working under pressure and managing multiple priorities.
* Ability to work in fast-paced, dynamic environment
Compensation & Benefits:
* Competitive salary (negotiable based on experience)
* Excellent pension plan and additional benefits
* Opportunity for international travel and career growth
* Dynamic work environment with focus on innovation and client success