Job Title: Credit and Collections Analyst
Abbott's EMEA Finance Shared Services centre commenced operations in Cherrywood, Dublin in 2015. From this location, the Finance Shared Services provides processing and expertise to Abbott divisions and affiliate companies across EMEA.
The successful candidate will join the Shared Services Centre based in Cherrywood Business Park, Loughlinstown, Co Dublin.
Purpose of the Job:
* As part of region north's management team, drive analyst's performance through reviews, trainings, and feedback.
* Second manager and represent team in meetings with stakeholders.
* Participate in Team's strategy setting and Continuous Improvement planning.
* Lead projects linked to OTC future and Team objectives.
* Ownership of the debtors' schedule with a clear understanding of client payment terms and likely payment dates to optimise the Accounts Receivable portfolio.
* Conduct credit checks on all customers, establish and manage limits.
* Manage the credit control function by liaising with clients and customer service to resolve payment queries and invoice disputes in a timely manner.
* Manage the cash application, ensuring all cash receipts are applied properly by the cash app team.
* Maintain and strengthen client relationships.
* Report on aged debtors.
* Reconcile the sales ledger.
* Provide any necessary support schedules and reconciliations for the month-end reviews.
Education & Competencies:
* Bachelor's degree in business administration or Professional credit management qualification highly preferred. Relevant work experience advantageous or equivalent combination of education and work experience.
* 2-3+ years of international credit experience inclusive of all aspects of credit management.
* Fluent in English as well as French.
* Knowledge and understanding of overall OTC processes.
* Experience in reading and analysing customer financial statements.
* Prior recent experience working in a captive SSC environment preferred.
* Experience with third-party outsource providers preferred.
* Additional SAP ERP experience is a plus.
Major Responsibilities:
* Perform day-to-day shared services credit and collections functions within the defined process standards working across captive and outsourced teams.
* Drive cash collections for the portfolio under management, review analyst's performance.
* Provide training and give feedback to team members.
* Represent Team in stakeholders meetings.
* Meet the agreed performance measures, Key Performance Indicators, and goal-setting processes.
* Prepare and review monthly performance reports.
* Ensure that the customer payments are adequately allocated.
* Assist management in performing, facilitating, and reviewing day-to-day credit and collections activity within the centre and the third-party provider.
* Have a high level of understanding of the commercial operation.
* Standardise the credit and collections processes and services to the regional shared service organization.
* Evaluate best practices with global peers and develop improvement suggestions.
* Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region.
* Ensure integrity of internal controls, in partnership with the compliance team.
* Support internal and external audit queries.
* Provide oversight and support for responses to and remediation of audit findings, across internal and third-party outsource service providers, as required.
Benefits and Perks:
* Comprehensive benefits package inclusive of Pension and Healthcare.
* Share options.
* Lua stop right outside the building.
* Underground parking available.
* Onsite canteen.
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